Supervisors at the University of Manitoba are responsible for leading their work units/teams to achieve unit goals and for respectful, positive climate for unit members. They also are responsible for contributing to overall excellence in the University of Manitoba through collaboration with other units/teams in achieving university strategic priorities.
The list of best practices below outlines the behaviours demonstrated by excellent supervisors. For each of the best practices, the second column of the table indicates the LDS session(s) particularly relevant for strengthening it. The Assessment Inventory page can help identify those best practices (and sessions) currently of most value for particular individuals.
Please refer as well to the LDS Excellence in Supervisory Practices Accomplishment Program for a complete supervisory development program.
Team Planning
| Relevant Session (s) | |
| Identify/clarify team goals and objectives |
Excellence in Supervision |
| Identify staffing needs | Excellence in Supervision |
| Identify needed work environment supports | Excellence in Supervision |
| Clarify individual responsibilities and performance expectations | Excellence in Supervision, Performance Review for Supervisors |
| Hire the best employees |
Hiring the Right Person |
Team Processes
| Relevant Session(s) | |
| Fulfill legislative, policy and collective agreement obligations - e.g. EHSO, Respectful Environment, Performance Appraisal, Progressive Discipline | Supervisory Due Diligence Respect in the Workplace Performance Review for Supervisors UofM Supervisor: Need to Know |
| Use effective planning, information sharing, problem solving and decision making processes | Facilitative Leadership Team Effectiveness Making Meetings Work |
| Use University administrative systems - e.g. human resource, financial, student information | Aurora sessions Administrative Systems at the U of M |
| Support service excellence for internal and external customers and colleagues | Connections: Service Excellence |
| Navigate change and provide change support | Leadership: Key Practices in Times of Change |
Employee Performance Support
Relevant Session(s)
Orient new employees effectively
Excellence in Supervision
Demonstrate appropriate flexibility in interacting with unit employees - e.g., leadership styles, intercultural competence
Excellence in Supervision
Facilitative Leadership
Foster a positive work environment - e.g., demonstrate employee recognition practices
Recognition: We're All In This Together
Support employee areas of strength and develop areas of potential through coaching, learning plans and other development mechanisms
Excellence in SupervisionPerformance Review for Supervisors
Deal with concerns regarding employee performance
Performance Review for Supervisors
Interpersonal Communication Skills
Assertive Communication
Difficult Conversations
Communication
Relevant Session(s)
Communicate effectively interpersonally and inter-culturally
Assertive Communication
Interpersonal Communication Skills
Effective Presentations
Respect in the Workplace
Communicate effectively in writing - e.g., emails, reports
Effective Writing
Demonstrate effective group presentation skills
Effective Presentations
Conduct meetings effectively
Facilitative Leadership
Making Meetings Work
Team Effectiveness
Deal with interpersonal conflict productively
Dealing with Conflict
Interpersonal Communication Skills
Assertive Communication
Personal Productivity
Relevant Session(s)
Fulfill job expectations as outlined in own job description and with their manager
Learning: The Core Skill
Key Policies at the U of M
Manage own time, stress and energy effectively
Managing Workload & Priorities
Demonstrate innovation, initiative, collaboration and maturity
Leadership: Key Practices in Times of Change
Engage in continuous self-reflection and development
Learning: The Core Skill
Maintain productive workplace relationships
Assertive Communication
Interpersonal Communication Skills
Dealing with Conflict
Difficult Conversations
Respect in the Workplace
