Access Code FAQ
New textbook packages sometimes include an Access Code, enabling entry to digital learning portals created by the textbook publisher. Below is a list of frequently asked questions students have about access codes.
  1. What is an access code?
  2. Do I really need an access code?
  3. Can I use the access code I got in a textbook package for more than one course?
  4. Can I retrun an access code?
  5. Which is cheaper, buying a new textbook package that includes the access code or a used textbook and the code sperately?
  6. How long will my access code subscription last?
  7. If I get a message saying my code has already been activated, what should I do?
  8. Can two people share one access code?
  9. Can I sell my code when I finish the course?

1. What is an access code?
An Access Code is a password used to access enriched content online. The kind of content depends on the course, but may include practice exam questions, interactive videos, course assignments and subscriptions to e-books.

2. Do I really need an access code?
Access Codes are not always used in courses but often come packaged (“bundled”) with a copy of the textbook. Where faculty have indicated that the Access Code is ‘optional’ your U of M BookStore typically offers used copies of the textbook for sale, as an alternative. If in doubt, always check with your Instructor.

3. Can I use the access code I got in a textbook package for more than one course?
No, Access Codes are generally matched to individual courses, so you need to buy the Access Code that accompanies your specific textbook.

4. Can I return an access code?
Once activated, Access Codes cannot be returned. If, however you buy a textbook package that includes an Access Code, you may return the entire package if it is still unopened and in the original packaging. You must also observe our return policies as to length of time since purchase, of course.

5. Which is cheaper, buying a new textbook package that includes the access code or a used textbook and the code separately?
This depends almost entirely on how much the used textbook is selling for. Generally speaking, if the Access Code is required it is less expensive to buy either the new textbook package (with Access Code included) or the Access Code alone, if it includes an eTextbook and if you’re comfortable without a physical textbook.

6. How long will my access code subscription last?
All Access Codes expire: access generally lasts the duration of your course or up to approximately 180 days.

7. If I get a message saying my code has already been activated, what should I do?
You will need to contact the publisher of that particular access code.

8. Can two people share one access code?
No. Each access code can only be registered to one individual.

9. Can I sell my code when I finish the course?
No. Access codes are designed to expire at the end of your course and cannot be sold or transferred.

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