myumanitoba Student Email - FAQs

Below is a list of frequently asked questions and answers related to the myumanitoba - Student Email communication tool

What is Office 365?
Which Office 365 services will be available to students?
Why is the Uof M moving to Office 365 email?
Who is eligible for Office 365 email? And how do I get it?
Is Office 365 email secure?
Is my email subject to US government laws?
Must I use a U of M email account?
Important web links
Governing U of M and Information Services Technology Policies and Procedures
Getting started
Additional Information
Help & Support



What is Office 365?
Office 365 is a web-based suite of software from Microsoft that offers secure, anytime, anywhere access and includes email, calendar, tasks and contacts.Office 365 student email will become the primary communication tool for students to communicate with the U of M community.

Which Office 365 services will be available to students?
At this point in time the U of M will only be providing access to the Outlook Web App.

Why is the Uof M moving to Office 365 email?
The U of M is transitioning student email to Office 365 to increase accessibility, functionality and provide more storage space. By moving student email to the cloud, U of M students can access their email securely anytime and from virtually any device, including smartphones and tablets, as long as there is an internet connection.

Features:

  • Larger mailbox (25GB!)
  • Integrated email, calendar, tasks and contacts
  • Intuitive web interface
  • Personal contact list
  • Virtually seamless interface for numerous mobile devices

Who is eligible for Office 365 email? And how do I get it?
All U of M students are eligible for an Office 365 email account. If you are a new student, you will have to activate your UMnetID through Iridium before you can log into Office 365.

Is Office 365 email secure?
The U of M has a contract with Microsoft that encompasses current security and privacy standards. Office 365 includes anti-malware protection, anti-spam filtering and Microsoft cloud security.

Is my email subject to US government laws?
Yes. However, the move to Office 365 results in no appreciable difference to what currently exists with our email. US and Canadian laws regarding email are very similar in nature.

Must I use a U of M email account?
As of September 1, 2013 all official U of M communication will be sent to your U of M email account.For more information, refer to the Student Email Policy Information Web Page and the ELECTRONIC COMMUNICATION WITH STUDENTS POLICY. Please note, the policy does not apply to Continuing Education students until further notice.

Important web links
To learn about activating your UMnetID: Iridium
To access Office 365 Email: Office 365 Email and Calendar
Help Desk: Information Services & Technology - Services for Students

Governing U of M and Information Services Technology Policies and Procedures
Users of this service are governed by the following policies; failure to comply may result, at a minimum, with suspension of service:

ELECTRONIC COMMUNICATION WITH STUDENTS
FIPPA AND PHIA The Freedom of Information and Protection of Privacy Act (Manitoba)
The Personal Health Information Act (Manitoba)
Computer Accounts - Usage Agreement
Responsible Computer Usage
USE OF COMPUTER FACILITIES (Policy)
USE OF COMPUTER FACILITIES (Procedure)

Getting started

  1. Don’t have a U of M email account yet? The day after you register for the Fall/Winter Term 2013-2014, you will be able activate your myumanitoba account. Step-by-step instructions on how to activate your account are located here.
  2. Already have a U of M email account? You will be able to activate your new email at iridium.umanitoba.ca the day after you register for courses. Once you activate your account all new emails will be sent to your new account. It may take up to 60 minutes for your new email to be active.You must forward any emails you want to keep from your old inbox to your myumanitoba inbox. You will continue to receive emails at your CC account if you do not activate your new myumanitoba email account, however this account will eventually cease to exist. Note: If you have not reset your existing email password within the past 6 months, you will be required to do so upon activating your new email account.

Additional Information

  1. Message size limit: The total size includes the message header, the message body, and any file attachments and can not exceed 25 MB. Note:  An email client may limit the size of an individual file attachment to a value much less than the message size limit. For example, in Outlook Web App, the maximum individual file attachment size is 10 MB. 
  2. Deleted Items Folder Retention Period:  The maximum number of days that items can remain in the Deleted Items folder before they are automatically removed is 120 days
  3. Junk E-mail folder retention: The maximum number of days that items can remain in the Junk E-mail folder before they are automatically removed is not set


Help & Support

Contact Information Services & Technology Help and Solution Centre for support



Help & Solutions Centre
(Mon-Fri 8:00am to 8:00pm)*
204-474-8600
123 Fletcher Argue
Map
  
Bannatyne Help Desk
(Mon-Fri 8:30am to 4:30pm)*
204-789-3541
230 NJM Library

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