Contact the University Operator at 0 or 474-8880 to:

• obtain a voice mail box;
• override passwords;
• re-enable voice mail boxes.

User Guide

Accessing your voice mail
( Note:  First time password is 12 and last 4 digits of phone # or 3 digit system mailbox # )

From your phone:
   •   Press Message (wait for system to respond)
   •   Press #
   •   "Password" enter password and press #

From another phone on campus:
   •   Dial access code (6777 - both campuses)
   •   "Mailbox" enter the last 4 digits of your number and press #
   •   "Password" enter Password and press #

From off campus:
   •   Dial access code (474-6777 - both campuses)
   •   "Mailbox" enter the last 4 digits of your number and press #
   •   "Password" enter Password and press #

Standard mailbox commands

Personalizing your voice mail

1. Greetings - you can record three different types of greetings:
   
   • external greeting - what callers from outside the U of M will hear;
   • internal greeting - what callers within the University will hear;
   • temporary greeting - heard by all callers.
   To change your greetings:
   • access your voice mail and press 8 + 2;
   • press 1 to change your external greeting.
   • press 2 to change your internal greeting.
   • press 3 to change your temporary greeting.
2. Personal Verification - this is what callers will hear when they receive messages from you.
   
   To change your personal verification:
   • access your voice mail and press 8 + 2;
   • press  9
   • press 5 to record;
   • state your first and last name and your 7 digit phone number;
   • press # to end the recording.
   • If you want to rerecord your message, press 5 again.
3. Name Display - The name callers will see on their phone display when they dial your telephone number. Ask your Telephone Coordinator to arrange for your name to be displayed.

Changing your password

1. access your voice mail and press 8 + 4
2. enter your new password and press #

Your password can be 5 to 16 numbers, excluding # or *

Forwarding your phone

1. Press the Foward button
2. Dial 4 + number (or the extenson)
3. Press the Forward button

• Do not forward your phone to your office telephone number. This will result in a fast busy signal.

Related Info

• Unified Messaging - CallPilot
• Advanced mailbox features for additional commands and tips
• Phone sets

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