University of Manitoba - Information Services and Technology - First Time Setup
First Time Setup

System telephone numbers:

  • On Campus: 6777
  • Off Campus: 474-6777

 

To login from your own telephone follow the instructions below:

  1. If you have a message button pick up the receiver and press the Message key.

    (If you have no message button pick up the receiver and dial 6777 (or from off campus 474-6777)

  2. You will hear:  "CallPilot Nortel Networks. Mailbox?"

    Your mailbox number is the last four digits of your telephone number.

    In special instances this may be a three-digit number assigned by the Voice Mail Administrator.

    • enter those digits followed by the # sign
  3. You will hear: "Password?"

    Your initial password is the same as your mailbox number. If you have already logged in for the first time you have now changed this to a customized password.

    • enter your password followed by the # sign
  4. You will hear: "Your password has expired."

    • press 84
  5. You will hear:  "Password change. Please enter your new password, followed by the number sign."

    • enter the new password followed by # sign
  6. You will hear: "Please enter your password again."  Or >beep<  "Your password must be 5-16 digits in length. Leaving password change."

    • re-enter the new password, followed by # sign
  7. You will hear:  "To confirm the change, please enter your old password, followed by number sign (#)."  Or >beep< "The passwords do not match. Leaving password change."

    • enter your old password (the last 4 digits of your phone number) followed by the # sign
  8. You will hear: "Your password has been changed." Or >beep< "You have incorrectly entered your old password. Your password has not been changed. Leaving password change."

    NOTE: If you enter your password incorrectly three times in a row, your mailbox will be disabled. Contact the IST Service Desk at servicedesk@umanitoba.ca or 474-8400 to re-enable your voice mail box.

    • you can start another activity or log out by pressing 83

IST SERVICE DESK

Mon - Fri: 8am to 8pm
204-474-8600 or
Chat Now button with link

After hours, weekends & holidays.
204-474-8600, press 2 to report a critical system outage

Walk-In:
Fort Garry
123 Fletcher Argue
Mon - Fri: 8am to 6pm

Join the queue:

Text your name to 431-631-0844
or scan the QR code below:

Fort Garry QR code

or visit: https://3601.waitwell.ca/join/1

Bannatyne
230 Neil John Maclean Library
Mon - Fri: 8am to 4:30pm

Join the queue:

Text your name to 431-631-6555
or scan the QR code below:

bannatyne campus QR code

or visit: https://3602.waitwell.ca/join/5

New! Submit requests & check ticket status online at: umanitoba.ca/ist/service_catalogue/