1. When are you open?
2. Are Continuing Education courses only for those people that already have a university degree?
3. When do I find out if I have been accepted in my program?
4. Can I transfer courses that I have taken from another institution?
5. When do I get my course grade?
6. I called your office and the staff won't give me my marks.
7. What texts and supplies do I need for this course?
8. My company is paying for my course. How do I register?
9. What happens if I know I'm going to miss a class?

When are you open?

Our office hours are 8:30 am to 4:30 p.m., Monday to Friday. We are closed weekends and holidays. If you are unable to call us during these hours you can reach us by fax at (204) 474-7661. If you want course or program information please call 474-8016 or toll free 1-888-216-7011 ext. 8016. If a message is left after office hours, your call will be returned the next business day.

Are Continuing Education courses only for those people that already have a university degree?

Our courses are open to all learners. There are 30 certificate programs, diplomas and letters of accomplishment, and over 150 courses and seminars to choose from. If you are unsure of what you want to study or have any questions please call us.

When do I find out if I have been accepted in my program?

You will be notified by mail one to two weeks after your Application to Enter Certificate Program is received. If you have not received confirmation by then, please contact your Program Administrator.

Can I transfer courses that I have taken from another institution?

Credit towards a certificate may be granted for courses taken from other educational institutions, from another faculty at the U of M, or in another Continuing Education Certificate program. We recommend that you contact the Program Administrator prior to applying for credit.

When do I get my course grade?

Final grades are normally mailed two to three weeks following the last class or final exam. If you haven't received your grade report, contact the Program Assistant. Please note that grades will not be released over the telephone.

Students may register for further courses prior to receiving a prerequisite course grade. If the prerequisite course is not successfully completed, the student may withdraw and receive a full refund.

I called your office and the staff won't give me my marks.

Our policy is to ensure student confidentiality and our staff members are not authorized to provide this information. Please contact the Program Administrator if you have any concerns.

What texts and supplies do I need for this course?

Textbook requirements and other important information is included in the Confirmation of Registration letter and is also available in the Course Schedule. If you have not received your Confirmation of Registration letter before the first class call our Student Registration and Records office at 474-8016, toll free 1-888-216-7011 ext 8016. Textbooks may be purchased from the U of M Bookstore.

My company is paying for my course. How do I register?

If your employer is to be invoiced, a Request to Invoice authorized by an official of employer or sponsoring agency must be included with your registration form. Please call 474-8016 or toll free 1-888-216-7011 ext. 8016 for further information.

What happens if I know I'm going to miss a class?

We encourage you to attend all your classes - even if 100% attendance is not a requirement for your course. If you must miss a class, please inform your instructor.