Administrative Policies

Academic Integrity

Students have an obligation to act in a fair and reasonable manner toward their peers, the faculty, staff, administration and the physical property of the University. Academic integrity and personal conduct are critical elements in achieving these goals.

Violations of University regulations that have been adopted to protect the university community will be subject to disciplinary action.

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Alternate Examinations

An alternate final exam may be made available to students for business conflicts, medical or compassionate reasons. A written request to write the alternate exam, stating reasons, must be received by the Extended Education Student Registration and Records Office no later than five working days before the regular examination date. A $50 alternate examination fee must accompany your request.

The alternate exam schedule for 2013-2014 is:

Fall Term
Saturday January 4, 2014


Winter Term
Saturday April 19, 2014

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Auditing Courses

Normally, students wishing to audit a course must meet program and course prerequisites. Auditing students are not entitled to write examinations or other evaluations. No credit may be obtained for an audited course and a grade of "AUD" will be recorded. The fee for auditing a course is the regular full course fee. Students wishing to audit courses must make their request in writing to the Program Administrator along with the Course Registration Form and course fee.

Course Cancellations

Decisions to cancel courses due to low enrollment or other administrative reasons will normally be made one week before the course start date. If this occurs, a full refund will be credited to your original form of payment.

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Course Transfers

Transfers Within the Same Term

In some circumstances you may be permitted to transfer from one course to another course within the same term. Within term transfers must be completed prior to the second class. General refund policies will be applied to within term transfers.

Transfers Between Terms

In some circumstances you may be permitted to transfer from a course in one term to a course in the following term. Only ONE transfer per course is permitted and transfers must be completed prior to the fifth class for on site courses and before the fifth week for distance courses*.
If we need to provide you with another printed course manual or course materials, there may be an additional charge for a new manual.

*Prairie Horticulture students must transfer prior to the second week of class.

If you are unable to complete a course section you have transferred into, the following will apply:

• No further transfers for this course will be allowed;
• You must withdraw from the course (normal withdrawal policies apply) and no refund will be issued;
• You may re-register for the course at another time.

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Dr. Ronald Kristjanson Memorial Scholarship

Two Scholarships of approximately $400 each are available each academic year. This scholarship was established in 1992 to commemorate the life and work of Dr. Ronald Kristjanson, an adult educator and professor of Extended Education.

Application deadline is March 31. Applications are invited from students who:

  • are in an eligible certificate program,
  • have 85 or less classroom hours to complete,
  • have a minimum grade point average of 3.5 or (B+). The uncompleted courses of the current semester are not included in the grade point average.

To apply:

  • Submit a letter of application that identifies the certificate program in which you are enrolled, your reasons for participating in the program, and your community service activities.
  • Include a résumé of your community service involvement and a letter of recommendation from a community representative and forward to:
Dr. Ronald Kristjanson Memorial Scholarship Selection Committee
166 Extended Education Complex
University of Manitoba
Winnipeg, MB R3T 2N2

Eligible Certificate Programs include:

  • ACC - Applied Counselling Certificate Program
  • CACE - Certificate in Adult and Extended Education
  • CAM - Certificate in Applied Management
  • CIM - Canadian Institute of Management Certificate Program in Management and Administration
  • CMC/CMR - Certificates in General or Rehabilitation Case Management
  • CMMA/MMA - Certificates in Manitoba Municipal Administration
  • FMA - Certificate in Financial and Management Accounting
  • HRM - Human Resource Management Certificate Program
  • PHC - Prairie Horticulture Certificate Program

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Discounts

University of Manitoba alumni (degree and certificate) are eligible for a one-time $25 course fee discount when registering for a Continuing Education certificate course. Contact Student Registration and Records at 474-8016 for details.

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Financial Assistance

Students registered in certificate programs of 200 hours in length or more may be eligible for part-time student loans from Student Financial Assistance.

Under the part-time program, students can receive up to $4000 in repayable federal loans. Loans are interest-bearing and require repayment during the period of study. An assessment of financial need determines who is eligible for assistance.

The following certificate programs are 200 hours or more in length:

  • ABA - Certificate in Applied Behaviour Analysis
  • ACC - Applied Counselling Certificate Program*
  • CACE - Certificate in Adult and Extended Education
  • CAM - Applied Management
  • CIM - Canadian Institute of Management Certificate Program in Management and Administration*
  • CIS - Certificate in Interdisciplinary Studies
  • CMMA - Certificate in Manitoba Municpal Administration
  • CUIC - Credit Union Institute of Canada Professional Development Programs
  • FMA - Certificate in Financial and Management Accounting
  • HRM - Certificate Program in Human Resource Management*
  • IPTCM - Intellectual Property and Technology Commercialization Management
  • PBCME - Post Baccalaureate in Manufacturing Engineering
  • PHC - Prairie Horticulture Certificate Program
  • PMAC - The Purchasing Management Association of Canada*

* These programs are currently approved for Canada Student Loans for part-time studies.

For more information, please contact the Manitoba Student Financial Assistance Program at 945-6321 or toll free 1-800-204-1685, or call Student Registration and Records at 474-8016 or toll free 1-888-216-7011 ext. 8016 or manitobastudentaid.ca.

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The Freedom of Information and Protection of Privacy Act (FIPPA) and The Personal Health Information Act (PHIA) at the University of Manitoba

Notice Regarding Collection, Use, and Disclosure of Personal Information


Personal information is collected under the authority of The University of Manitoba Act. It is used for the purposes of admission, registration, provision of education to the student including assessment of academic status, and for communication with the student. It may be used for administrative research in support of the provision of education and of the general administration of the University. It may be disclosed to other educational institutions, government departments, and co-sponsoring organizations, and, for those students who are members of UMSU, it will be disclosed to the University of Manitoba Students' Union. Information regarding graduation and awards may be made public. Upon graduation, the student's name, address, and degree information will be provided to and maintained by the Alumni Records Department in order to assist the University's advancement and development efforts. Personal information will not be used or disclosed for other purposes, unless permitted by The Freedom of Information and Protection of Privacy Act. Personal information is protected by the Protection of Privacy provisions of The Freedom of Information and Protection of Privacy Act. If you have any questions about the collection of your personal information, contact the Access & Privacy Coordinator’s Office (204-474-9462 or 204-474-8339), 233 Elizabeth Dafoe Library, University of Manitoba, Winnipeg MB, R3T 2N2.

Notice of Disclosure of Personal Information to Statistics Canada


The Federal Statistics Act provides the legal authority for Statistics Canada to obtain access to personal information held by educational institutions. The information is used only for statistical purposes, and the confidentiality provisions of the Statistics Act prevent the information from being released in any way that would identify the student. At any time, students who do not wish to have their information used are able to ask Statistics Canada to remove their identifying information from the national database. Further information on the use of this information can be obtained from Statistics Canada's web site: http://www.statcan.ca or by writing to the Post-Secondary Section, Centre for Education Statistics, 17th Floor, R.H. Coats Building, Tunney's Pasture, Ottawa, Canada, K1A 0T6.

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Grade Reporting

Letter Grade Numerical Score Grade Explanation Grade Point
A+ 90-100 Exceptional 4.5
A 80-89 Excellent 4.0
B+ 77-79 Very Good 3.5
B 70-76 Good 3.0
C+ 67-69 Satisfactory 2.5
C 60-66 Adequate 2.0
D 50-59 Marginal 1.0
F Under 50 Failure 0.0
PASS   Pass  
AUD   Audit  
ATTD   Attended  
DNA   Did Not Attend  
EXEM   Exemption  
TRAN   Transfer  
INC   Incomplete  
SUB   Substitutions  

NOTE: This grade schedule may vary for certain courses. For example, a grade of 59 or less is considered a failure in CIM, MMA, and PMAC Principles Courses and Strategic Supply Chain Management Leadership Program and a grade of 66 or less is considered a failure in ACC courses. In addition, some courses are evaluated on a Pass/Fail basis.

The CACE Program uses a differenct grade scale. Please consult the program information for the CACE grade scale.

It is important to read your specific program information, course descriptions, and course outlines carefully to understand the requirements for successful completion of the courses and program you seek to take.

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Graduation

A graduation ceremony is held in June to recognize graduates in a number of certificate programs. Graduates unable to attend will receive their certificates by mail after the graduate ceremony.

In order to be eligible to graduate, students must complete and return the Application for Graduation by:

August 31 if you expect to graduate in October

December 31 if you expect to graduate in January

April 1 if you expect to graduate in June*
*To graduate in June, all program requirements must be completed by April 30 except for Apparel Design, which finishes in June.

Check program information for individual program requirements.

A completion letter and a transcript will be mailed approximately six weeks after the October and January application deadlines. Certificates will be presented at the June graduation ceremonies.

All potential graduates will receive graduation ceremony details in March or April.

In cooperation with their respective co-sponsoring organizations, separate ceremonies are held to award certificates to graduates in the following programs:
  • Canadian Institute of Management Certificate Program in Management and Administration (CIM)
  • Manitoba Municipal Administration (MMA)
  • Purchasing Management Association of Canada (PMAC)

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Incompletes: Course Extensions

If for business, medical, or compassionate reasons you are unable to complete term work (not exams) prescribed in a course, you must apply to your instructor before the end of classes for consideration of an "Incomplete" grade classification and extension. A Request for Time Extension for Completion of Term Work must be completed by the student, signed by the Instructor before the end of the course and submitted by the Instructor to the Program Administrator. Extensions are normally granted for two weeks following the end of the course. Contact the Program Assistant for a form or download it here.

If an extension is granted and you fail to meet all outstanding course requirements by the agreed deadline date, your instructor will assign a final grade based upon work completed and submitted for grading.

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Policy on Human Rights

The University of Manitoba endeavours at all times to provide an environment that is supportive of the fair treatment of all members of the University community and is conducive to relationships based on mutual respect, cooperation and understanding. The University does not condone behaviour that is likely to undermine the dignity, self-esteem or productivity of any staff member or student and seeks to prevent such behaviour through special programs of education and discussion. The University endorses programs to overcome systemic discrimination or historic disadvantage through formally and publicly approved policies on such issues as employment equity and pay equity, and it supports reasonable accommodation for those with special needs.

Unreasonable discrimination based on, inter alia, racial, ethnic or national origin, age, sex, sexual orientation, ancestry, disability, religious belief, or political belief, and any coercive or harassing behaviour, violates not only the human rights of the victim but also the fundamental values of the University, including the value it places on high standards of personal and professional integrity and responsibility. Accordingly the University expects members of the University community to respect all fundamental human rights and values, and to be vigilant in protecting the dignity and equality of opportunity, within the context of the Manitoba Human Rights Code, of all who participate in the University’s activities.

While the University supports the informal resolution of problems associated with violations of human rights, such violations are serious offenses and may lead to a range of disciplinary measures up to, and including, dismissal or expulsion.

A complaint may be made by any person who believes that he or she has been subjected to discrimination or harassment by any member of the University in the course of University or University-related activities. An incident involving University or University-related matters may properly be considered discrimination or harassment whether or not it occurs on campus or whether or not it occurs during working hours.

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Student Representatives

One way we keep in touch with student needs and concerns is through student representatives in each of our classes. We encourage you to volunteer as a student representative.

This is What We Ask of You

  • Hear comments and suggestions from your classmates and bring them to the attention of the instructor or Program Administrator.
  • Circulate and collect the instructor/course evaluations at the end of the course.
  • Circulate notices to students in class.
  • Provide the instructor with a contact person in emergencies (e.g. announce in class that the instructor will be late).
Benefits for You
  • Network with your classmates.
  • Influence the direction and development of programs by providing feedback on your course to the instructor and program staff.
  • Opportunities to volunteer as an active member on Extended Education Council and standing committees (e.g. Appeals, Awards selection).
How to Volunteer

Contact the Program Administrator and leave your name, daytime phone number, the course and section in which you want to be the student representative.

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Supplemental Examinations

(FMA Program only)

Supplemental examinatinons may be offered for some courses in the Certificate in Financial and Management Accounting (FMA) program, at the discretion of the Program Administrator in consultation with the course instructor. To be considered for a supplemental exam, you must have attempted the previous final exam for the course and will be expected to write during the next regularly-scheduled exam sitting. Supplemental exams constitute 100% of the course grade. If the supplemental exam score is lower, the original grade for the course will remain unchanged, i.e. your final grade can be raised but not lowered.

To apply for a supplemental exam, a written request and the $100 exam fee must be submitted to the Program Administrator prior to start date of the course. Your application will be reviewed and you will be informed of the decision by mail. If your request is denied, your payment will be returned and you still have the option of re-enrolling in the course. Supplemental exam candidates may only attend the final exam and are not permitted to attend lectures. 

 

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Textbook/Course Material Returns

 

In the event of a Continuing Education course cancellation, the following link will direct you to the refund/return policy for textbooks and course material purchased from the University of Manitoba Bookstore.

For more information on the University of Manitoba Bookstore return policies, please contact them at 204.474.8321 or bookstore_webmaster@umanitoba.ca.

Textbooks/course material purchased through other vendors, must be returned to those vendors according to their return/refund policies.

Continuing Education does not refund textbook or course materials purchases.

 

Time Extensions to Complete Certificate Programs

A maximum length of time is permitted for completion of a certificate program. If you are requesting an extension you must send a written request to the Program Administrator before the original program completion date. Submit the request with a proposed schedule for completing the program. Normally, only one extension to complete a program will be granted.

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Transcripts

A transcript is issued when all the certificate/program requirements. Grade reports are issued after each completed course.

You may request an additional transcript by submitting a Request for Duplicate Documents at any time throughout the year.

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Withdrawals

We are committed to doing whatever we can to meet your particular needs. Before you make a decision to withdraw from a course, we encourage you to contact your Program Administrator. In many cases we will be able to help you to continue.

Written notice to withdraw from a course must be sent to the Extended Education Student Registration and Records office. Their email address is stusvcs@cc.umanitoba.ca

Withdrawals with a Refund

Refund for Face-to-Face or Blended Courses


Written notice stating reason for withdrawal must be received by the deadlines indicated below. An administration fee of $60 per course will be deducted from refunds for face-to-face or blended courses.
• Regular format courses (i.e. classes that meet once per week for 12 or more consecutive weeks and 6 week condensed courses): before the fifth scheduled class.
• Condensed format courses, seminars, workshops (i.e. less than 12 weeks): five working days before the start date of the course.
• Applied Counselling courses held over a period of weeks (e.g., 8 Mondays): before the second scheduled class.
• Math Skills courses held over a period of weeks (e.g., twice a week [Mondays and Wednesdays] for 11 weeks): on or before the 29th day from the course start date.

Check your specific Program information for details.

Refund for Distance Delivery and Online Courses

Written notice stating reason for withdrawal must be received on or before the 29th day after the course start date to claim a refund. An administrative fee of $60 per course will be deducted from refunds for distance delivery and online courses. Some exceptions apply. Check your specific Program information on our website for details.

Withdrawals Without a Refund

If you withdraw after the refund deadline date, written notice stating reason for withdrawal must be received no later than five working days before the last class or final examination date. Failure to do so will result in a final grade being calculated based on course work completed.

There may be exceptions to this general policy. Please consult your specific course regulations. For more information call Student Registration and Records at 474-8016 or toll free: 1-888-216-7011 ext. 8016.