Specialization courses are taken from specific seminars and workshops offered through QNET and their partners. These seminars have included Measuring and Managing Customer Satisfaction and Loyalty, Process Mapping, Knowledge Management, Strategic Planning, Train the Trainer and Statistical Process Control. Through these seminars, which are linked to the Canadian Quality Criteria, participants can develop skills to improve the effectiveness of their organizations.

Participants must complete a minimum of 108 contact hours from approved seminars to complete the specialization requirements.

Required Core Courses

• Canadian Business: An Introduction
• Introductory Principles of Accounting and Budgeting**

**Note: For students considering laddering into other CE programs, please conatct your program administrator before registering for this course.

and one of the following:

• Managing the Human Resource Function or
• Organizational Behaviour*

Please see the course schedule for delivery formats.

Course Schedule

A list of all courses available for credit in this program is available in the Course Schedule. Click on the course number for the course description and a list of sections being offered. Click on the section number for textbook, instructor and fee information.

View Course Schedule

Required Organizational Effectiveness Specialization Courses

These seminars and workshops are delivered through the Manitoba Quality Network.

Topics and schedules vary annually to reflect current trends and issues in the field. Participants should visit the QNET website at www.qnet.mb.ca and view the Calendar of events.

Specialization Endorsements

• Manitoba Quality Network
• Industry Training Partnerships, Manitoba Advanced Education and Training

For More Information

For specialization courses contact:

For program information contact: