The Certificate in General or Rehabilitation Case Management

    The Certificate in General Case Management (CMC) | CMC Required Courses | CMC Elective Courses | CMC Course Registration | Degree Credit

The Certificate in Rehabilitation Case Management (CMR) | CMR Required Courses | CMR Elective Courses | CMR Course Registration

Admission Requirements | Criteria for Personal Suitability | Letter of Intent and Appraisal | Flexible Study Option | Grading | Program Progression | Certification/Graduation | For More Information |

The two Certificates in Case Management offer comprehensive courses that will prepare you to provide professional case management services in general practice or the field of rehabilitation. If you have experience in client services and are, or expect to be, working in a position that requires a comprehensive knowledge of case management concepts and skills, these programs will meet your training needs.

The Certificates in General Case Management (CMC) and Rehabilitation Case Management (CMR) provide:

• training to provide for future positions in Canada’s rapidly changing health, social service and insurance sectors
• training for preparation to work in rehabilitation programs such as medical, social and physical services, claims management and long term care.

The Certificate in General Case Management (CMC)

This program is for individuals who want to prepare for future positions in Canada's rapidly changing health and social service sectors by gaining a general background in Case Management.

If you are looking for opportunities to draw on your experience in client services to prepare for a second career, or you want to move beyond an entry level position, this comprehensive training and formal certification in case management can help you realize your career objectives.

Program requirements

Students who take the Certificate in General Case Management must complete the three required courses in the order listed and a minimum of 108 hours of approved electives.

Required Courses - 99 hours	Fall 2013	Winter 2014	Summer 2014
Foundations of Case Management (21 hrs)*	C	C
Developing Core Case Management Skills Individual and the Family (39 hrs)**	C
Developing Core Case Management Skills Workplace and Community Systems (39 hrs)**	C

*Prerequisite for all Case Management courses
**Additional prerequisite required. Check the Course Description for details

C=Classroom D=Distance Delivery B=Blending Delivery Format

(CMC) Electives - 108 hours

Typically three 36 hour courses. Students may bring courses into the program that qualify for credit upon prior approval.

(CMC) Approved Electives 2013-2014	Fall 2013	Winter 2014	Summer 2014
Counselling Skills level I (30 hrs)	C	C
Counselling Skills level II* (30 hrs)	C		C
Counselling Theories *(30 hrs)	C		C
Crisis Counselling (20 hrs)	C
Grief, Loss and Change (20 hours)		Not offered in 2013-2014
Managing the Human Resource Function (36 hrs)	C/D	C/D
Organizational Behaviour (36 hrs)	C/D/B	C/D	C
Special Topics (20 hrs)	C	C	C
Suicide Prevention (20 hrs)	Not offered in 2013-2014
Working with Families* (30 hrs)		C	C
Working with Groups *(30 hrs)	C		C
Return to Work for the Chronic Injured/Ill Client (20 hours)		Not offered in 2013-2014

*Prerequisite: Counselling Skills level I

C=Classroom D=Distance Delivery B=Blended Delivery Format

The Certificate in Rehabilitation Case Management (CMR)

You learn about various case management models, principles of social and physical rehabilitation and functional and psycho-social theories in rehabilitation.

This comprehensive program provides you with knowledge of client systems in the rehabilitation environment and the role of a rehabilitation team in achieving desired outcomes for the client and the client system.

It teaches competencies in communication and problem solving skills with a rehabilitation team; and skills in marketing and negotiating rehabilitation plans for the client, the service system and service funders.

If you are, or anticipate working as a case manager in the field of rehabilitation, this program will provide you with the specialized training you require.

To receive the Certificate in Rehabilitation Case Management students must complete the CMC required courses prior to CMR required courses.

Required Courses (CMR)

(CMC) Courses - 99 hours	Fall 2013	Winter 2014	Summer 2014
Foundations of Case Management* (21 hrs)	C	C
Developing Core Case Management Skills: Individual and the Family (39 hrs)	C
Developing Core Case Management Skills Workplace and Community Systems (39 hrs)	C

*Must be taken as the first course in the program

C=Classroom D=Distance Delivery B=Blending Delivery Format

(CMR) Courses - 108 hrs	Fall 2013	Winter 2014	Summer 2014
Rehabilitation, Habilitation and Vocational Theories, Issues and Research (36 hrs)** Tuesdays, February 4, 11, 18, 25, March 4, 2014 from 6-9pm Saturdays, February 8, 22 and March 1, 2014 from 9am to 5pm		C
Practical Skills for Case Managers Working in Rehabilitation Settings (36 hrs) Tuesdays, April 1-29, 2014 6-9pm Saturdays, April 5, 12, 19, 2014 9am to 5pm			C
Selected Topics or an approved elective (36 hrs)	C	C	C/B/D

**This course should be taken before the Practical Skills course.

C=Classroom D=Distance Delivery B=Blending Delivery Format

(CMR) Electives - 36 hours

Students registered in (CMR) may select 36 credit hours of elective credit from the list of approved electives.

(CMR) Approved Electives 2013-2014	Fall 2013	Winter 2014	Summer 2014
Counselling Skills level I (30 hrs)	C	C
Counselling Skills level II* (30 hrs)	C		C
Counselling Theories *(30 hrs)	C		C
Crisis Counselling (20 hrs)	C
Grief, Loss and Change (20 hours)		Not offered in 2013-2014
Leadership: Concept, Principles and Application (36 hrs)	C
Managing the Human Resource Function (36 hrs)	C/D	C/D
Organizational Behaviour (36 hrs)	C/D/B	C/D	C
Special Topics (20 hrs)	C	C	C
Suicide Prevention (20 hrs)	Not offered in 2013-2014		C
Working with Families* (30 hrs)		C	C
Return to Work for the Chronic Injured/Ill Client (20 hours)		Not offered in 2013-2014
Working with Groups* (30 hrs)	C		C

*Prerequisite: Counselling Skills level I

C=Classroom D=Distance Delivery B=Blending Delivery Format

Degree Credit

The Case management Certificates have been granted transfer of credit recognition from the Faculty of Social Work.

Graduates of the program who are accepted into the Faculty of Social Work are eligible for three unallocated credits.

Program admission requirements

You should have a minimum of two years experience in:

• a first line or higher level of client services; or
• a professional position in client services; or
• a related position that has prepared you for becoming a case manager; or
• a volunteer position in client services where you had a supervised placement that required training; or
• individuals with other experience in health, social services, education or management in the private or public sector may be admitted following an interview with the Program Director.

Criteria for personal suitability

1. Willingness to reflect critically on personal values and attitudes (i.e., racism) and not to carry any values that are discriminatory into the classroom setting.
2. Readiness and preparedness to actively participate in the program as learners, that is willingness and preparedness to participate and demonstrate the skills learned (attending, listening, and empathy) in small group exercises and practice situations.
3. Willingness to address and resolve individual and/or group conflicts in a helpful and respectful manner throughout the program.
4. Maintain professional conduct throughout the class (e.g. respectful manner throughout the program.
5. Adhere to strict confidentiality regarding personal self-disclosures and other sensitive material shared in the classroom. Failure to maintain confidentiality and be respectful will be taken as evidence of unsuitability to continue in the course.

Letter of intent

In addition to completing the Application to Enter Certificate Program, you must submit a letter of intent that describes your reasons for seeking admission to either of the certificate programs.

Please comment on how your personal goals and career objectives relate to the program.

The letter of intent should be one page.

Letter of Appraisal

(Individual applicants)
If you are applying as an individual, you need to have a letter of appraisal written by a current or former employer or volunteer work supervisor who is familiar with your experience and interest in client services.

Provide the person writing the letter with the description of the program. The letter should refer specifically to your work or volunteer experience. It should comment on your written and oral communication skills, planning and analytical skills, intellectual abilities and demonstrated interest in Case Management Education.

The letter of appraisal should be one or two pages.

Ask the appraiser to mail the letter of appraisal directly to:

Program Administrator
166 Extended Education Complex
University of Manitoba
Winnipeg, MB R3T 2N2

The letters become the property of the University of Manitoba and will not be released to any person or organization external to the University.

The appraiser may provide you with a separate copy of the letter.

Your letters of appraisal and intent, where possible, should arrive thirty (30) days prior to the course start date to allow time for processing.

Letters of appraisal

(Group applicants)
Letters of appraisal are accepted for group applicants sponsored by a single employer.

Program progression

Students must complete Foundations of Case Management as the first course in either Certificate Program followed by Developing Core Case Management Skills: Individual and the Family followed by Developing Core Case Management Skills: Community and Workplace.

If you are in the Certificate in General Case Management, you may complete your electives at any time after completing Foundations of Case Management.

If you are registered in the Certificate in Rehabilitation Case Management, you must complete the three core courses before registering in the rehabilitation courses.

Fees

Course fees range from $325 to $425 and are subject to change. You may wish to ask your employer for the possibility of reimbursement.

Flexible study option

To provide flexibility in content and delivery, an individual, or group of students can meet with the program director to design an elective course that meets the particular learning need. The flexible study course may be a special topics course, a practicum, an individual reading course or small group seminar.

Grading

All required courses are graded on the U of M letter grade system following established evaluation procedures, and a determination of the student’s Personal suitability to proceed.

Course work is evaluated on the following criteria: attendance, class participation, demonstrated skill competency and/or successful completion of assignments, or projects.

Students will receive a letter grade. In order to quality for the certificate, students must successfully pass all courses and maintain an overall average of 2.5 (C+).

A grade of incomplete may be assigned if minimal competency is not achieved. A grade of fail (F) will be assigned if incompletes are not successfully completed by the date agreed upon by the instructor and student, or if the student does not successfully meet other criteria.

Certification/Graduation

To graduate with either the Certificate in General Case Management or the Certificate in Rehabilitation Case Management you must successfully complete the required and elective courses, attain a minimum overall grade point average of 2.5 (C+) and complete the program within six years of initial registration in the program. Students who earn a grade point average of 4.1 or higher will graduate with distinction.

It is the responsibility of each student to be familiar with the graduation requirements of the program in which they are enrolled. In order to be eligible to graduate, students must submit the Continuing Education Application for Graduation by the deadline date indicated on the form.

For more information

Laura Friesen
Program Assistant
(204) 480-1407
Toll free:1-888-216-7011 ext. 1407
Fax: (204) 474-7660
Email: laura.friesen2@ad.umanitoba.ca