Support Services
  • Distance and Online Education Student Handbook
    Provides students with information needed to successfully complete a DE course.  The Handbook includes: claiming your UMNetID, accessing your course in D2L, assignment submission, obtaining a UM library card, applying to write your final exam, UM Off-Campus Library Service and more.

  • Distance and Online Education Student Support
    If you are currently taking or are interested in taking Distance and Online Education courses, the Student Support staff can provide you with assistance or direct you to the appropriate person in your faculty for academic advising.

  • D2L 
    Use D2L to access your course, submit assignments, utilize assignment and grade tracking, or connect with other students.

  • Academic Learning Centre
    offers quality academic support to all UM students through accessible and adaptable programming that will facilitate learning and enhance writing.

  • Online Writing Tutor
    Typically, online tutors read your paper with attention to your stated concerns, as well as thesis statement, organization, sufficient evidence, logic, paragraph organization, and flow.  If issues like organization and flow are not a concern, the tutors will point out problems like citaton errors, run-on sentences, sentence fragments, unclear pronoun reference, and incorrect verb tense.  The tutors' aim is to help you improve the draft you submitted.

  • Book Store
    Important information regarding options for purchasing textbooks as well as refunds and resell.
  • University Libraries
    The Off-Campus Access & Services supports Distance and Online Education (DE) students.  Books, videos and photocopied articles are sent to students living outside Winnipeg, but any DE student can request assistance.

  • Information Services and Technology
    Learn how to claim your UMnetID, access our UM e-mail, computer security tips and more.

  • Disability Services
    The Disability Services office is responsible for assigning, verifying, and providing accommodations to students with disabilities at the UM.

    Note: If you require an alternative format for your studies (manuals available in large print, or on disk), please contact Lorna Allard at 204-474-8518 or Canada toll free at 1-888-216-7011, ext. 8518.

  • Student Counselling and Career Centre
    Offers supportive or problem-solving assistance for academic, vocational, emotional, personal or social concerns of university students.