Frequently Asked Questions

 

Q: What are the Admission Requirements for Extended Education (General Studies)?

A: If you are applying for admission to Extended Education (General Studies) you must meet the general entrance requirements of The University of Manitoba:  

Manitoba high school graduation, with five full credits at the Grade 12 level, in courses designated S (Specialized), G (General), or U (Dual Credit –University), with a minimum of three of these credits in S or U courses, and

Completion of::  One credit of Grade 12 S or U English with a minimum grade of 60%, and a minimum average of 70% over three Grade 12 S or U credits.

You may be admitted in one of the following categories:
  • Auditing Student – taking a course but not for credit
  • Mature Student (Canadian Military Only) – does not meet the general entrance requirements of The University of Manitoba and is at least twenty-one years of age.
  • Special Student – not seeking a specific undergraduate degree
  • Visiting Student – taking a course at The University of Manitoba with the express purpose of having credit transferred to their home university

    •  

    Q:  Are International students admissible?

    A:  YES.  International students are admissible to Extended Education (General Studies).  International students must meet the entrance requirements and the English proficiency requirement.  International students will not be considered for admission as mature students. 

     

    Q:  Are General Studies students eligible for financial aid?

    A:  YES.  Awards of Canada Student Loans and Manitoba Student Loans will be based on the information a student provides on the application form.  The application form is available at the University Financial Aid and Awards Office, Room 422 University Centre (204) 474-8197.

     

    Q: What is the financial aid course load requirement?

    A:  Canadian and International Students must maintain a minimum 60% course load (minimum 9 credit hours per term in each academic term for which they are receiving loan funding).

     

    Q:  As a General Studies student can I transfer faculties?

    A:  YES.  You may apply to another faculty or school in order to pursue a degree program.  Each faculty has specific entrance requirements (check Admissions website) which must be met and most faculties have limited enrolment and competitive admission.  Students who are considering transferring to another faculty are encouraged to consult with the appropriate faculty.

     

    Q:  Is there a maximum number of courses I can register for during Fall, Winter and Summer term?

    A:  YES.  Students may take up to 15 credit hours per term for the Fall and Winter and a maximum of 15 credit hours for the Summer Term. 

     

    Q:  Can I request permission to exceed the normal credit hour limit?

    A:   Normally there is no reason to grant additional credit hours over and above the 15 credit hour limit per term. However, if the student provides good reason such a request may be granted depending on the following criteria:

    • he/she has a 4.0 gpa ("A" student)
    • he/she needs one last course to enter a particular faculty/institution,
    • he/she feels they can handle the extra credit hours

     

    Q:  Will I be penalized for late registration?

    A:  YES.  You will be assessed a late fee if you have not paid the tuition fees by the published deadline dates.  Please refer to the University of Manitoba Undergraduate Calendar and Course Schedule for details.

     

    Q:  Can I defer my fee payment?

    A:  If your loan funding will not arrive in time and you have qualified for government student loan assistance that will cover your tuition fees, the University will allow you to defer your fees until September 30. Please refer to the Financial Aid and Awards Office, Room 422 University Centre (204) 474-8197 for details.

     

    Q:  Do I need a student ID card?

    A:  YES.  In order to use the various campus facilities (libraries, physical education centre, examination identification) you are required to have a valid Picture Identification Card.  This card, once produced, is permanent and should be retained during your attendance at the University. Please note you cannot obtain an ID card until you are registered in at least one course.

    The ID Centre is located in Room 400 University Centre and the hours of operation are 8:30 a.m. to 4:15 p.m. Monday to Friday.

     

    Q:  Do I have access to parking?

    A:  YES.  Approximately 3,200 parking spaces are available for purchase by students.  Meters and ticket-dispenser areas supply an additional 1,000 spaces for short-term or casual parking.  Motorcycles may be accommodated in two convenient locations.  For further information regarding parking, contact Parking Services at the Welcome Centre, 423 University Cresent (204) 474-9483 or (204) 474-9415.

     

    Q:  Can General Studies students register for Graduate level courses?

    A:  NO.  Students wishing to take graduate level courses may not do so through Extended Education (General Studies) but should contact the Faculty of Graduate Studies (204) 474-9377.

     

    Q:  Will students on academic suspension be admissible?

    A:  NO.  Students who are on academic suspension from The University of Manitoba or another university are not admitted to Extended Education (General Studies).  Students who have been placed on academic suspension are usually required to clear their academic status within the faculty in which they were last registered.  In exceptional circumstances, the Dean of Extended Education may grant special permission for admission.

     

    Q:  Can General Studies students be Visiting Students at another university?

    A:  NO.  Extended Education (General Studies) is not a degree program, therefore course(s) cannot be transferred back to General Studies for credit from another university.

     

    Q:  Can I repeat a course?

    A:  YES.  Normally, students are permitted to repeat a course only once; however, you would be required to contact the Student Advisor for a Repeat override before registration begins.  If you received a C or better in a course, normally you will not be permitted to repeat the course - contact the Student Advisor.

     

    Q:  How do I obtain textbooks (new and used) and supplies?

    A:  The University of Manitoba Book Store has two locations:  on campus, located in 140 University Centre (204) 474-8321, and the Health Science Book Store located at the Brodie Centre on Bannatyne Avenue (204) 789-3601.  Please call these numbers for hours of operation and purchase information.  Students may also order textbooks online.

    A:  Used textbooks can be bought from the Archives Used Bookstore located at 107 Helen Glass Nursing Building, which is connected to the University Centre. Archives does not contain any books that are hgher priced than the new version of that book. However, be aware that Archives can contain old editions of books, so check with your instructor or the course syllabus to see if it is ok to purchase an older edition.

     

    Q:  What happens if I attend the wrong lecture section?

    A:  You risk being assigned a grade of “F”.  If your name does not appear on the instructor’s class list, contact Extended Education (General Studies) immediately.

     

    Q:  What are my examination responsibilities?

    A:  You must remain available during the entire examination period. Refer to the Academic Schedule  for the tentative exam periods. Do not make firm commitments to leave campus before the final examination schedules are published for the December and the April examination periods. Examination schedules are published approximately six weeks prior to the exam period and are posted around campus and online. Refer to the Registrar's Office for the Final Examination Schedule.

    For Summer Session, final examination dates are posted on the Class Schedule and in the Summer Session Calendar.

    If you are unable to write your final examination because of illness or other disability, you may apply for a deferred examination through Extended Education (General Studies) no later than seven days after the final date of the examination period.  Extended Education (General Studies) requires either a medical statement signed by a physician or other appropriate signed statement attesting to your inability to write the final examination when scheduled. Contact a student advisor in General Studies for details or drop-in to 188 Extended Education with your supporting documentation.

     

    Q:  How can I view my holds?

    A:  You can access your holds directly in Aurora Student > Enrolment and Academic Records > Student Records > View Your Holds.

     

    Q:  Why are my records on Hold Status?

    A:  You may have incurred outstanding obligations to the University such as:

    1. outstanding fees (various)
    2. outstanding library books and/or fines
    3. parking fines
    4. outstanding transcripts or documents required from other institutions
    5. pending disciplinary action

    No Administrative or Academic services will be provided to you until you have cleared the specific obligations.  Feel free to contact the Student Advisor for more information.

     

    Q:  When will I receive my final grades?

    A:   Departments are required to post grades outside their departmental offices as soon as they are available.

    Fall Term grades are available through Aurora Student during the second week of January.  Winter Term and full course results are available through Aurora Student in May. 

     

    Q:  What is the University Written English and Mathematics Requirement?

    A:  All students are required to complete, within the first 60 credit hours of their programs, a minimum 3 credit hour course with significant content in Written English and a minimum 3 credit hour course with significant content in Mathematics.  Courses and/or specific course sections which satisfy the Written English and Mathematics requirement are designated in the course timetable with a “W” for English and “M” for Mathematics.

    * Individual programs may have designated specific Written English and Mathematics courses to fulfil this requirement.  Please check individual program listings in the University of Manitoba Undergraduate Calendar for details.

     

    Q:  How do I change my address information?

    A:  You can change your address information directly in Aurora Student > Personal Information.

     

    Q:  How do I apply to the university as a new student?

    A:  You can contact the Admissions Office, 424 University Centre, to apply as a new student.

     

    Q:  How much does it cost to apply to General Studies?

    A:   Application Fees for General Studies only:

    • Canadian Citizen (Permanent Residents) - $80.00
    • International Student Application Fee - $110.00

    * Note that application fees vary by faculty and may change from year to year.

     

    Q:  How do I get a registration block removed?

    A:  You must see an advisor to remove a registration block.

     

    Q:  How do I get a printout of my booklist?

    A:  You can access your booklists directly in Aurora Student > Enrolment and Academic Records > Student Records > View Booklist.

     

    Q:  How do I get an Undergraduate Calendar?

    A:  You can access the Undergraduate Calendar online as a printed hardcopy is no longer available.

     

    Q:  How do I get an extension for incomplete term work?

    A:  You have to discuss this directly with your instructor. Details can be found in the Undergraduate Calendar, section 5.1.2.

    "A student who is unable to complete the term work prescribed in a course may apply to the instructor prior to the end of lectures for an incomplete grade and time extension for work completion. It is understood that the student is to write the final examinatin if one is scheduled for the course.

    Taking into account the results of the final examinatin, the value of the term work completed, and the extent of the incomplete term work, the instructor shall calculate the temporary grade using a zero value for incomplete work. In no case will the satisfactin of the incomplete requirements cause a grade to be lowered.

    The following maximum time extensions are allowed:

    • August 1, for courses terminated in April;
    • December 1, for courses terminated between May and August;
    • April 1, for courses terminated in December.

    If a final grade is not reported within one month of the extension deadline, the letter "I" will dropped, and the grade will remain as awarded.  The student's opportunity to improve the gade will have lapsed."

     

    Q:  How do I appeal my fee?  

    A:  You need to contact the Registrar’s Office 400 University Centre to appeal your fee. 

     

    Q:  How do I get a Fee Statement?    

    A:  You can access your fee statement directly in Aurora Student  > Enrolment and Academic Records > Student Records > View Account Summary by Term

     

    Q:  How do I appeal my Term grade or Final grade?

    A:  You can appeal your Term grade through the department offering the course. As per the Undergraduate Calendar, Section 6 - 6.1;

    "Students may normally appeal a grade received for term work provided that the matter has been discussed with the instructor in the first instance in an attempt to resolve the issue without the need of formal appeal. Term work grades normally may be appealed up  to ten working days after the grades for the term work have been made available to the student.

    Students may obtain the form "Application for Appealing a Grade Given for Term Work" from the general office of the department which offered the course. The fee which is charged for each appealed term work grade will be refunded for any grade which is changed as a result of the appeal."

    * Note: The deadline for appeal of assigned grades will not be extended for students who are on "hold status" nor will official grades be released by the Registrar's Office until the "hold" has been cleared.

    OR

    A:  You can appeal your Final grade through the Registrar’s Office, 400 University Ctr. As per the Undergraduate Calendar, Section 6 - 6.2;

    "If a student has good reason to believe a mistake has been made in the assessment of the original grade, an appeal of the assigned grade may be made. A student may enter an appeal, through the Registrar's Office, for assessment of one or more grades following the posting of grades by the faculty/department. Grades are released by the Registrar's Office as they are received from faculties and schools. A student wishing to make a final grade appeal on a first term course grade must do so within 15 working days of the first day of classes for second term. For second term courses and full courses, the appeal must be made 15 working days following the Victoria Day Holiday." The fee which is charged for each appealed final grade will be refunded for any grade which is changed as a result of the appeal. It should be noted that an appealed grade may not be lowered.

    Deadline dates to appeal a Final grade are available in the Undergraduate Calendar, Section 8 or Section 6 - 6.2.

    * Note: The deadline for appeal of assigned grades will not be extended for students who are on "hold status" nor will official grades be released by the Registrar's Office until the "hold" has been cleared.

     

    Q:  How do I get a Grade Report?  

    A:  You can access your grade report directly in Aurora Student > Enrolment and Academic Records > Student Records > Grades.

     

    Q:  Who do I contact about my pin number?    

    A:  You need to contact the Registrar’s Office, 400 University Centre, with regard to your pin number.

     

    Q:  Do seniors get a discount on registration fees?    

    A:  If you are a senior 65 years of age or older, the application and tuition fees are free.

     

    Q:  How do I get a timetable (printout)?  

    A:  You can access your timetable directly in Aurora Student > Enrolment and Academic Records > Student Records > Student Detail Schedule.

     

    Q:  How do I get a transcript of my marks?  

     A:  You can get a transcript of your marks directly in Aurora Student  > Enrolment and Academic Records > Student Records > Transcripts or for an official transcript, contact the Registrar's Office, 400 University Centre (474-9420)

     

    Q:  When are U1 Orientations?    

    A:  Contact the University 1 Office at 474-8567 or email them at u1_orientation@umanitoba.ca for orientation schedule details.

     

    Q:  How do I withdraw (from a course)?  

    A:  You can withdraw from a course directly in Aurora Student > Enrolment and Academic Records > Registration > Add or Drop classes > click on action pull-down list to select Drop Web > click Submit Changes.

     

    Q:  A course I want to take is full. What can I do?

    A:  The Aurora Student system allows you to check for space availability. When a class is full you will not be able to select it for registration. There are no waiting lists for any course; however, keep checking regularily for space. You have until the end of each Registration Revision Period to register in a course that is currently full. If you wish to get into a class that is already full you may wish to speak with the faculty offering the class, not your own faculty. They may over-ride space restrictions for legitimate reasons and will provide you with a Departmental Permission Form that must be presented to the General Studies office for processing. Please note that our office will not register you in a course without your prior written consent.

    Note: The following department and faculty will not create space in any course;

    Chemistry

    Nursing

     

    Q:  How do I obtain a VISA or Study Permit to study in Canada?

    A:  You must speak with Citizenship & Immigration Canada to obtain a VISA or Study Permit. We would also recommend that you contact the International Centre for Students (541 University Centre or call:  474-8501).

     

    Q:  How do I purchase a gym pass/membership?

    A:  Gym passes can be purchased at 145 Frank Kennedy Centre or Max Bell Centre on Fort Garry Campus, and also Joe Doupe Centre on Bannatyne Campus. A health questionnaire must be filled out by the student. A student ID is required in order to be eligible for the student membership rate. All non-students are also required to present other photo ID upon the purchase of a membership.

     

    Q:  How do I opt out of the UMSU Health and Dental Plan?

    A:  Opting out of a portion or all of the Health and Dental plan is done online with a form that must be filled out with your insurance coverage information. Links to this form can be found at http://umsu.ca. The deadline for opting out of the plan is usually mid September, check the web for details. If there are any other questions regarding the Health and Dental plan, students can go to the Health and Dental Plan Office at 110 University Centre across from Answers. You may also email healthplan@umsu.ca.

     

    Q:  How can I obtain proof that I am a current university student?

    A:  A Certificate of Enrolment can be obtained at the Registrar's Office in 400 University Centre. It will state whether you are a full-time or part-time student, faculty of enrolment, and terms of study. A certificate of enrolment is generally used by banks to dertermine eligibility for student banking, bursary applications, and RESP's,  to obtain an international drivers license, to get a Canadian visa for a friend or relative to visit, to obtain an American visa, to obtain a gym memberhsip, or service to MTS or Shaw.  If you need a letter confirming your student status for a study permit, student visa, Permanent Residency, or passport you will need to order a Status Letter. Both can be requested at the Registrar's Office at 400 University Centre, by fax, or by mail for a fee. For details call (204) 474-9420.

     

    Q:  Where can I get access to computers/wireless internet/photocopier?

    A:  To use most of the computers on campus you must claim your UMnetID first online at https://iridium.umanitoba.ca. 

    * An account can only be claimed 30 days prior to the start of the term you were admitted to.

     

    Computer locations

    237 Agriculture Building

    8 Dafoe Building (between Fletcher Argue & University College)

    135 E2 EITC

    182 and 185 Frank Kennedy Centre

    233 University College

    108 to 115 Machray Hall

    107 Human Ecology

    121 St. John's College

    131 St. Paul's College

    280 Brodie Centre

     

    Also, there are computers for student use in every library

    Donald W. Craik Engineering Library

    E.K. Williams Law Library

    Fr. Harold Drake / St. Paul's College Library

    William R. Newman Agriculture Library

    St. John's College Library

    Elizabeth Dafoe Library

    Sciences and Technology Library

     

    Wireless locations

    Photocopier locations