FAQ’s for New Students at Bannatyne Campus

Q: Where do I pay my tuition?
A: At the Cashiers' Office located in Room P001 Pathology Building. Payments can be made in person by cash, cheque, certified cheque, debit card (Interac), bank draft or money order. Credit cards are not accepted as a method of payment. To find the total amount of tuition owed, sign on to Aurora, click on Enrolment & Academic Records, click on Student Records, then click on View Account Summary by Term.

To avoid long line-ups, you may drop cheques, certified cheques, or money orders only into the express drop box located outside 138 University Centre (Fort Garry Campus) or Room P001 Pathology Building (Bannatyne Campus). Also to avoid line-ups, payments can be done online with your bank. Note: Your account number is your student number.

For current information, please visit: umanitoba.ca/feepayment

Q: I have questions about my student loans.
A: Students can drop by the Bannatyne Campus Financial Aid and Awards Office (T251 in the Basic Science Building) or call the Bannatyne Office (204-272-3198) Monday to Friday August 19-September 11. After September 11, Financial Aid and Awards is at Bannatyne on Wednesdays between 8:30 a.m. and 4:30 p.m. They meet students by appointment or drop-in.  If a Schedule 2 form or a proof of re-enrollment letter is required for a Manitoba or Canada Student Loan, the Financial Aid and Awards Office can issue these in T251.  Students can receive assistance from the Fort Garry Financial Aid and Awards Office (204-474-8197) outside of Wednesdays after September 11.

Q: How do I purchase a gym pass?
A: Gym passes can be purchased at the Joe Doupe Centre (Room 030 in the basement of the Brodie Centre). A health questionnaire must be filled out by the student.  A student ID is required in order to be eligible for the student membership rate.  All non-students are also required to present other photo ID upon the purchase of a membership.

Q: Where do I get my ID card?
A:Students can go to the circulation desk at the Neil John McLean Health Sciences Library to get Student ID cards anytime between 8:00 - 10:00 Monday – Friday during the fall semester. Student ID cards are also available at the Health Sciences Library on Saturdays from 9:00 - 10:00 and Sundays from 10:00 - 8:00. The Student ID card is a multi-use card serving as your library card, gym membership and to be used in some printers and photocopiers on campus.

Q: Where can I buy used text books?
A: Used textbooks for Faculty of Medicine students can be bought from the Class of 2013 Book Sale from 12 noon until 2 p.m. in the Brodie Atrium on Friday, August 31.

Q: Where do I go to opt out of the UMSU Health and Dental Plan?
A: Opting out of a portion or all of the Health and Dental plan is done online with a form that must be filled out with your insurance coverage information. Links to this form can be found at http://umsu.ca/. If there are any other questions regarding the Health and Dental plan, students can go to the Health and Dental Plan Office at 110 University Center across from Answers. You may also email healthplan@umsu.ca.

Q: Where can I find my booklist?
A: If it's not on Aurora Student, check with your faculty office. Your professor will also list required books on the course syllabus. Most faculties at Bannatyne have electronic booklists or have mailed out this information to students. To check for booklists attached to classes on Aurora,
Step 1: Login to Aurora Student
Step 2: Select 'Enrollment & Academic Records'
Step 3: Select 'Student Records'
Step 4: Select 'Booklist'

Q: How can I get proof that I am a current university student?
A: A Certificate of Enrolment form can be downloaded from the Registrar's Office website http://umanitoba.ca/student/records/forms.html and faxed to the Registrar's Office for verification. The fax number for the Registrar's Office is 204-269-1065. A Certificate of Enrolment form will state whether you are a full-time or part-time student, which faculty you are in, and for which session this information is valid. A Certificate of Enrolment is generally used by banks to determine eligibility for student banking, to obtain an international drivers license, to get a Canadian visa for a friend or relative to visit, or to obtain an American visa.

If you need a letter stating your student status for a study permit, student visa, or Permanent Residency, you can request a status letter from the Registrar's Office: http://umanitoba.ca/student/records/media/Status_Leter.pdf.

Q: Where can I get access to computers/wireless internet/or a photocopier?
A: To use most of the computers on campus you must claim your UMnetID online at www.umanitoba.ca/claimid

Computers available for student use on the Bannatyne Campus are available in the Neil John McLean Health Sciences Library.

Wireless locations at Bannatyne Campus are listed at:
http://umanitoba.ca/computing/ist/connect/wireless/locations.html

Photocopying, scanning and printing is available at the Neil John McLean Health Sciences Library:
http://umanitoba.ca/libraries/services/c_p_s_equipment.html

Q: Where can I get information about the student services available to me on the Bannatyne Campus?
A: Call 204-272-3190, visit the Services for Students at Bannatyne Campus Office in Room 245 on the second floor of the Basic Science Building (located in the T Wing between the Dentistry Building and the Brodie Centre) or view our website www.umanitoba.ca/student/bannatyne