Frequently Asked Questions

When is Student Accessibility Services open to write exams?

Fall/Winter Session (September - April):
Monday - Thursday 8:30 am - 9:00 pm
Friday* 8:30 am - 4:30 pm
* during the final exam period, we are open Fridays 8:30 am - 9:00 pm; Saturdays 8:30 am - 6:00 pm

Summer Session (May - August):
Monday - Friday* 8:30 am - 4:30 pm
* during midterms and finals, we are open 8:30 am - 9:00 pm

How far in advance do I have to book my exams?

During the Fall/Winter Session (September - April), please book your tests and exams 2 weeks in advance due to the large volume of students using our services and the time needed to book tests. Without 2 weeks notice, space and accommodations cannot be guaranteed. Please note that there are specific deadlines each term for booking final exams.

For exams written in the final exam period, we require more than two weeks and the cut-off for December exams is November 15th of each year and for April finals the cut-off is March 20th of each year.

During the summer session (May – August), please book your tests and exams 1 week in advance.

Exams can be booked at Student Accessibility Services Test/Exam Centre, 155 University Centre, or online at: umanitoba.ca/student/saa/accessibility/forms/exam.html

How do I access the on-line test booking forms?

Student Accessibility Services students can book their tests and exams online.

* Make sure that you receive a confirmation email from Student Accessibility Services staff. If you do not receive a reply within a day or two, let us know; we likely haven't received your booking.*

Do I have to book my deferred exam with your office?

All deferred exams are treated like regular exams. If you would like to use your accommodations for your deferred exams, please book your deferred exam with Student Accessibility Services as soon as you are aware of the date.

Please note that scheduled re-writes of deferred exams are decided by the course's academic department.

Do I need to register with Student Accessibility Services each year?

No, you do not need to register each year, however, we need you to re-activate your account by e-mailing student_accessibility@umanitoba.ca before each term to let us know that you are continuing to take courses and are still in need of your accommodations. P

lease include in the e-mail your name, student number, and whether or not you require volunteer notetakers.

How do I find the notes from my Volunteer Notetakers on Angel?

Log in to Angel (http://angel.cc.umanitoba.ca/)
Choose the 'course' titled Student Accessibility Services VNT
Choose Lessons
Choose the current terms folder
Choose the letter of the alphabet that corresponds to the course code
Choose the appropriate course code
Choose the course you are receiving notes for
Choose the desired file (they are named by course number, section number, then date)
A screen will pop up to open the file: choose OK

Please note: You will only have access to the notes of the courses you are registered in. If you are blocked from a course and should not be please let us know at Charity.Pascual@ad.umanitoba.ca or (204) 474-6213.

If you have tried these steps and are still not able to access your notes, read the next question for more information...

I can't see my Volunteer Notetaker notes on Angel…

There can be several reasons for not being able to find your notes…

  • You have not provided Student Accessibility Services your U of M user ID so that we can give you access to the SAS course on Angel (the userID is the first part of your U of M e-mail address). E-mail this to dsvnts@gmail.com.
  • You have not re-activated your account with SAS, so staff are not aware of your need for Volunteer Notetakers.
  • There are no notetakers signed up for your class.
  • There is a small time delay between notes being sent to Student Accessibility Services and staff being able to post the notes on Angel (generally about 2 days between receiving the e-mail with the notes and posting them).

I'm not getting volunteer notes for my class…

Have you re-activated your account with SAS that you are registered for the class? If so, check with the front desk staff to see if a volunteer has signed up to take notes for your class. Sometimes it takes a while for a volunteer to sign up, or even a while for notes to be posted on Angel. Please wait a week after speaking with Student Accessibility Services staff to see what happens.

What type of medical documentation does Student Accessibility Services need?

In order to register with Student Accessibility Services, it is necessary to bring in medical documentation from a doctor, a psychiatrist, or a counsellor documenting your disability. Make sure that your note or letter is as detailed as possible; this will make it easier for your accessibility advisor to accommodate you. Once medical documentation has been received, SAS staff will get you to fill out a New Student Intake Form, and then set up an appointment for you with an Accessibility Advisor. During the appointment, you will discuss accommodations that you would benefit from throughout your time at university.

more information....

To make things easier, Student Accessibility Services has a form that you can download and print, and take to your doctor to be filled out, Verification of Disability/Illness Form (PDF).

How do I apply for an accessible parking pass?

Accessible or special needs parking pass applications can be picked up at the Parking Services office located in the Welcome Centre (423 University Crescent). Your Student Accessibility Services Advisor can sign the form for you if you have medical documentation on file with us that outlines your need for accessible parking, or an authorized health professional can verify the applicant's mobility impairments and sign the form for you. Completed pass applications may be brought to Parking Services in order to register for a parking pass.

There are two types of parking passes for people with disabilities:

  • Accessible parking passes are for individuals who require specific parking spots, usually designated with a wheelchair symbol.
  • Special needs parking passes are for specific parking lots, not specific parking spots.

When is the early registration date for Student Accessibility Services students?

Certain students who are registered with Student Accessibility Services and qualify are given the opportunity to register for their courses early. Priority registration is only available for the Fall/Winter Session (September - April). Students requiring help with registration can visit the Student Accessibility Services office, located at 155 University Centre, and SAS staff will gladly help out.

How do I apply for a Canada Study Grant (CSG)?

The Canada Study Grant for Students with Disabilities is a grant that can be accessed through Manitoba Student Aid. You will first have to apply for a Manitoba Student Loan. If you are assessed to be eligible for a government student loan, and have indicated that you are a student with a permanent disability, you will automatically be sent the application form for the Canada Study Grant. You will then have to make an appointment with your Accessibility Advisor at Student Accessibility Services to complete the form (a signature from an advisor is required).

For more information, go to the Manitoba Student Aid website at www.manitobastudentaid.ca.