Business professionals smiling.

Why this program?

How do the best-performing leaders get to the top? Leaders who’ve mastered the secret of consistently producing high-quality results, regardless of the task at hand.

Today’s strongest leaders are those who know how to influence people, give feedback, drive change and produce results even in the most challenging environments. They take personal responsibility with every task and hold themselves accountable and create accountability for those they lead.

You’ll learn how to be a stronger and more influential leader, honing your personal and interpersonal skills to develop greater relationship intelligence, learning to engage your team in a way that leads to personal accountability and ownership and creating a healthy culture that supports innovation, communication and teamwork. You’ll also learn how to identify the needs of your individual team members, eliminating false assumptions and working through misunderstandings that arise as a result of different communication styles.

By developing your relationship awareness you'll enable yourself to engage in best leadership practices that translate into influencing the development of others, creating high performing teams and a culture of accountability. Relationship awareness is about becoming self-aware and understanding the unique characteristics that make you the leader you are. The most effective leaders are those who use their strengths to build strong relationships within their team and broader networks and who are able to create meaningful connections with people from different backgrounds, generations and values. In doing so, you position yourself to face new challenges, take on greater responsibilities and ultimately succeed.


Through this program, you will:

  • Unlock the power of real accountability
  • Create a system to become personally responsible for outcomes with your team, including direct reports, peers and superiors
  • Choose strengths mindfully to best meet the needs of your respective stakeholders
  • Adopt an ownership mentality for achieving results
  • Navigate the difficult conflict situations that eat away at accountability
  • Employ a decision making and a problem-solving model based on relationship awareness
  • Become proficient in utilizing a communication model that builds trust and is effective for performance management and difficult conversation
  • Identify and understand your leadership strengths through three personal assessment tools

Who should attend?

This program is ideal for managers or executives looking to enhance their leadership capabilities and prepare to take on a larger role within their organization.


  • Charles J. Meltzer, Ph.D., President, SynTECGroup

    Charles J. Meltzer, Ph.D. is the president of the SynTECGroup, a firm specializing in organizational development and change. Dr. Meltzer is a leading authority on leadership development and change management throughout North America, and his firm is committed to assisting people and organizations in creating sustainable change. Dr. Meltzer has developed an extensive series of strategies for organizations in the areas of Executive and Managerial Development and Coaching, Team Building, Conflict Resolution, Communication Effectiveness, Strategic Planning, Change Management, and Customer Service Training. By utilizing a variety of highly interactive processes, he has assisted leaders and teams, at all levels, to develop synergistic working relationships, essential in the achievement of their established goals. These methods have proven effective in creating sustainable change, building high performance teams and achieving individual, team and overall organizational excellence. He has also developed a 12-session university approved Leadership development program.

Upcoming sessions

Future dates

Future sessions of this program are to be announced. Sign up for our email newsletter to be the first to hear about program updates.

Have questions?
Our team is happy to help! Contact us for more details.

You can also find additional details, including our cancellation policy, on our frequently asked questions (FAQ) page.

Custom program

  • Do you have 10 or more team members who would benefit from taking this program? Many of our open enrolment programs can be customized for your team and delivered exclusively to your organization. Find out more about our custom programs by contacting us today at 204-946-0232 or via email at

Contact us

Sign up for our email newsletter and be the first to hear about program updates from the James W. Burns Executive Education Centre.


James W. Burns Executive Education Centre
2nd floor
177 Lombard Avenue
Winnipeg, Manitoba  R3B 0W5