OneDrive is a Microsoft cloud storage service that allows you to store your files securely in one place and then access them virtually anywhere.

Key Features and Benefits

  • Securely store all your files
  • Create, upload, and edit files from your desktop, browser, or mobile devices
  • Collaborate in real time and easily share files with other UM users
  • Sync files across supported devices and access them from anywhere, at any time, both online and offline
  • Quickly find your files and documents through intelligent search
  • Access to Office Online (web-based versions of Excel, Word, PowerPoint, OneNote and Outlook)

Getting Started
To help you identify the problem confirm whether your license is assigned by trying to sign-in to Microsoft 365 before calling for assistance.
Other common solutions are also shown below.

Uploading Files
Instructions or link on how to upload files.

  • You may have sync conflicts if you're uploading multiple files on the OneDrive website at the same time, or if you made changes in your OneDrive folder on another PC that is syncing at the same time. Sync issues can also occur if you edit files offline.
  • To reduce sync conflicts, rename the edited files or folders to something new or unique, and then save it again.

Files Restore

  • Files Restore is a complete self-service recovery solution that allows administrators and end users to restore files from any point in time during the last 30 days. For more information, refer to Microsoft's support article: Restore Your OneDrive

Lost or Missing Data

Saving files to OneDrive

You can store over 300 types of files on OneDrive. With Microsoft Edge or Google Chrome

  • Select Upload > Files or Upload > Folder.
  • Select the files or folder you want to upload.
  • Select Open or Select Folder.

For other browsers and tips on saving files click here

Mobile App availability

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.

Android 4.0 or later

Additional Information

Additional information can be found on the Microsoft 365 site:

Available to

Staff, Faculty and Students

A Valid UMNetID is required

Office 365 is designed to work best with Microsoft 365 Apps for enterprise for Windows and Mac. Previous versions of Office, such as Office 2013, Office 2010, Office 2007, and Office for Mac 2011 are not supported, please upgrade to Microsoft 365 Apps for enterprise.

For the best security and functionality, keep your web browser up to date. All modern browsers should update automatically, but please make sure your browser has auto-updates enabled.

For information on which browsers, Office clients, and apps are supported for Office 365, please visit the Office 365 System Requirements page on the Microsoft website.

OneDrive is part of Office 365 service and provided at no cost to Faculty, Staff and Student


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