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Student email policy

The University of Manitoba will only use your UM email account for official communications, including messages from your instructors, department or faculty, academic advisors, waitlist notifications, and other administrative offices.

When activating your email account, you will also be activating other student computer accounts.

You will be prompted each year to accept the usage agreement and change your password. You must do this annually to keep your account in good standing

Important links

Email policy meaning and implications

Why does this policy exist?

Every year at the UM, students miss emails with crucial information, including waitlist notifications, class cancellation notices, assignment deadline changes, notification of outstanding fee balances, de-registration notices, important policy and regulation changes, overdue library notifications, important date reminders, and much more.  

What does the policy mean?

All official university email communications will only be sent to a student’s UM email account – generally, this includes any communication that could identify you as a UM student.  This means that:

  • Instructors and other staff will not have access to your personal email addresses.
  • Instructors are encouraged to outline how email or other methods of electronic communication will be used in courses and their expectations of you in this regard in their course syllabi.
  • Instructors and other staff might not open or respond to emails that you send from a personal email account.

What are the implications for a student?

  • You must activate and use your UM email account.
  • You are expected to be using your UM email account when you first register for courses. Some faculties may require this sooner.
  • You are responsible for checking for new mail regularly, and for managing your email.
  • You should review your course syllabi for information about electronic communication expectations for your classes.

Important policies, procedures and agreements