Business Intelligence in a VET Context
Abstract:
The paper will firstly briefly outline the VET sector in Australia, then present the concept of Business Intelligence, what it involves and how it comes about, its strategic uses. It will highlight the need for VET providers to monitor the changes in the workplace in particular the skills required.
It will then present a model of Business Intelligence developed by Access Division highlighting the role and function all staff play in the development of Business Intelligence. It will highlight the range of sources that Business Intelligence can came from, such as research, networks, professional associations and government policy. It will identify the skills needed by staff so they can positively contribute to the development and application of Business Intelligence - providing a practical outcome for the session.Author:
Stephen Glassock
Stephen Glassock - Currently the Senior Research Manager with TAFE NSW - Access Division, (Australia) which developes programs and strategies to enable equity of access to vocational and further education for all groups in the community.
Main focus of work is the developement of a Business Intelligence model as a knowledge management strategy which is applicable to the education sector.
Prior to this I worked for the NSW Adult Migrant English Service (AMES) as a member of the executive management team in the position as Operations Manager. AMES primarily delivers English language and literacy tuition to new arrived adult migrants of a non-English speaking background.
I hold a Masters of Educational Administration, Bachelor of Arts (Education Major) and Diploma of Arts (Education Major) and Diploma of Teaching.