Lost or Forgotten Passwords

If you've lost or forgot your password, you may be able to reset your password on your own by visiting Iridium. For signUM to be able to reset your password, you will have to had logged into it previously and set answers to your security questions.

Resetting your password from signUM

Visit https://signum.umanitoba.ca/
Then click on Forgot Password

SIGN UM login page screenshot with the link Forgot Password circled in red

You will then be prompted to answer 3 of the security questions in which you should have previously set, if you had previously logged into signUM

If you successfully answer your 3 secret questions, you will be prompted to set a new password.

Resetting your password without signUM

You will need to call or visit the IST Service Desk to have your password reset.

The Service Desk will issue you a new password that will allow you to login to signUM and set your new password, provide answers to your security questions, and enable or disable any accounts you may need access to.



Mon - Fri: 8am to 8pm
204-474-8600 or
Chat Now button with link

Fort Garry
123 Fletcher Argue
Mon - Fri: 8am to 8pm

Join the queue:

Text your name to 431-631-0844
or scan the QR code below:

Fort Garry QR code

230 Neil John Maclean Library
Mon - Fri: 8am to 4:30pm

Join the queue:

Text your name to 431-631-6555
or scan the QR code below:

bannatyne campus QR code

New! Submit requests & check ticket status online at: umanitoba.ca/ist/service_catalogue/