Collaboration, file sharing and storage
Request assistance with collaboration, file sharing, file storage, archiving and backups.
Database support
Request production support, an enhancement or consultation, or report a problem with database services. IST also offers consultation for Dataverse and REDCap.
Slate
Request assistance with SLATE, which is the undergraduate and graduate application system.
- For assistance with Slate (undergraduate), email: application.help@umanitoba.ca
- For assistance with Slate (graduate), email: graduate.communications@umanitoba.ca
UM applications
Request production support, an enhancement or software consultation, or report a problem with enterprise applications used at UM.
Website and intranet support
Request web content updates or report a problem with umanitoba.ca sites or UM intranet. You may also request assistance or report a problem with web operation software.
Didn't find what you're looking for?
Choose "Create an IT ticket" to request assistance from an IST Service Desk analyst. Service Desk analysts are available Monday to Friday 8 a.m. to 8 p.m.
Keep exploring IT services
Browse our collection of services and self-help information to find answers to your questions.
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My accounts and email
UMNetID/passwords/access to systems and services
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My connections
Wi-Fi access/wired network/conference calling
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My devices
desktops/laptops/printers/mobile devices/tablets/landlines
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My security
multi-factor authentication (MFA)/virtual private network (VPN)/ email security/report lost or stolen device
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Microsoft 365
M365 core products/other M365 products
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Teaching, learning and classroom support
audiovisual/assessments/learning tools/computer labs
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Media production services
request service/report a problem
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Research computing
servers/enterprise storage/advanced research computing
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Technology procurement and vendor relations
purchase hardware and software/request consultation
Contact us
Call or chat
Monday to Friday, 8 a.m. to 8 p.m.
Call 204-474-8600 or Chat now
To report a critical system outage after hours or on weekends and holidays, call 204-474-8600 and press 2.
IST Service Desk walk-in service
123 Fletcher Argue
University of Manitoba, Fort Garry
Hours: Monday to Friday, 8 a.m. to 6 p.m.
Join the queue: Fort Garry WaitWell or text your name to 431-631-0844
230 Neil John Maclean Library
University of Manitoba, Bannatyne
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.
Join the queue: Bannatyne WaitWell or text your name to 431-631-6555