Information Security Incidents and Reporting

Examples of information security incidents which should be reported include, but are not limited to:

  • Harassing email
  • Phishing or spoofing emails
  • Viruses/email hoaxes
  • Incidents in the open-area computer labs
  • Loss, theft or damage of a device, media or paper records
  • Malicious software on systems
  • Attempts (failed or successful) to gain unauthorized access to a system or its data
  • Defacement of a University website

If you suspect that you have been the victim of a phishing attack it is important that you report the incident to us as soon as possible.

Spam email can be reported to

How to Report an Information Security Incident

Please use these options to report an information security incident:

In person: IST Service Desk (123 Fletcher Argue, Mon-Fri, 8:00am to 8:00pm or 230 Neil John Maclean Library, Mon-Fri, 8am to 4:30pm)
By phone: (204) 474 8600
Via email:

NOTE: In certain circumstances, due to the sensitive nature of an incident, people may be concerned about reporting to the IST Help and Solutions Centre.  In such cases, the person may directly contact the Information Security Team at:

Information and Resources:

► What is malware or spyware?
► What is spam?
► What is phishing?
► What is the University doing about phishing and spam?
► Where do I report a non-information security incident?







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October is Cyber Security Awareness Month - Think Before You Click