AESES - Retail Clerk

Revision Date:  March 2013

Classification: Retail Clerk
Unit: AESES
Hay Point Range: 51 - 85


CHARACTER OF THE JOB

This position provides peak assistance in the Book Store.  Incumbents work under close supervision.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

  • Desensitize, remove security tags and bag merchandise if requested.
  • Obtains change for cashiers as requested.
  • Distributes flyers/information.
  • Greets customers and monitors bags/customers entering store.
  • Assists customers in need of delivery.
  • Assists with crowd/line up control.
  • Assists customers with basic inquiries.
  • Performs other related duties as required or assigned.

QUALIFICATIONS REQUIRED

The minimum qualifications necessary for acceptable (satisfactory) job performance are:

Level of Formal Education

  • Education to an acceptable level.

Experience

  • Retail/Customer Service experience required.
  • An acceptable equivalent combination of education and experience may be considered.

Skills and Abilities

  • Ability to work in harmony with others and provide assistance to staff, students and the public.
  • Must have a good understanding of customer service.
  • Appropriate verbal and written communication skills.
  • Demonstrate high energy, friendly, customer service driven behavior.

Physical Requirements

Capable of performing the duties as assigned.

This class specification is intended to illustrate the characteristics of this classification level and should not be interpreted as a description of any one individual position within this classification level.