Upcoming sessions
Winter session (In-person)
| Date(s) | January 19-20, 2026 |
| Time | 8:30am - 4:30pm |
| Format | In-person |
| Location | James W. Burns Executive Education Centre |
| Cost | $2,200 +GST |
Registration and fees
For this session, program fees cover all materials, breakfast, and lunch. Materials will be provided at the start of the program unless otherwise noted. For any questions, please contact our team or visit our FAQ page.
Winter session (Online)
| Date(s) | March 3, 10, 17 & 24, 2026 |
| Time | 9:30am - 10:30am |
| Format | Online: 4 x 90 minute sessions |
| Cost | $2,200 +GST |
Registration and fees
For this session, program fees cover all materials. Materials will be provided at the start of the program unless otherwise noted. For any questions, please contact our team or visit our FAQ page.
Overview and impact
Emerging leaders often face the challenge of transitioning into new roles that require them to communicate and manage teams effectively. They need to develop strong communication skills to confidently address challenges such as delegating tasks, providing constructive feedback, and handling challenging conversations. These leaders are motivated by the desire to gain confidence in their leadership abilities, align their actions with personal and organizational values, and inspire their teams toward success.
New Leader Communication equips emerging leaders with a practical toolkit of essential communication skills. Designed to empower new leaders, this program builds capability in clear and confident delegation, constructive feedback and coaching, and effective performance management.
Participants will learn to prioritize work, set performance expectations, and communicate with impact both upward and downward across the organization. Through self-reflection, models, and real-world practice, participants will develop a leadership voice rooted in authenticity and integrity—enabling them to foster accountability, build strong teams, and navigate leadership challenges with confidence and clarity.
At the conclusion of the program, participants receive a Certificate of Completion from the I.H. Asper School of Business’ James W. Burns Executive Education Centre.
Learning outcomes
Upon completion of this program, participants will have the skills and knowledge to:
- Describe the mindset shift from high-performing individual contributor to people leader—any why it matters for long-term team success.
- Define and articulate a personal leadership identity statement.
- Apply the DIVE IN delegation model to delegate tasks clearly and confidently.
- Deliver constructive and actionable feedback.
- Develop a coaching mindset to support team growth.
- Use a structured framework to clarify thinking before communicating.
- Conclude communications with a compelling and actionable call to action.
- Practice active listening to facilitate difficult conversations.
- Practice effective conflict resolution using the CARE Challenging Conversations Model.
Participant profile
This program is ideal for emerging leaders (new to their leadership role) and those aspiring to take on leadership roles.
Return on investment
For you
- Gain confidence in your leadership transition by mastering the communication skills that separate effective leaders from struggling managers.
- Develop your authentic leadership voice through a personalized leadership identity statement that guides your decisions and actions.
- Build immediate capabilities in delegation, feedback, and coaching—the core skills that enable you to multiply your impact through others.
- Enhance your professional reputation as a leader who communicates with clarity, handles difficult conversations with grace, and develops high-performing teams.
- Reclaim strategic focus by learning to delegate effectively and set clear expectations, moving beyond day-to-day task management to higher-value leadership activities.
For your organization
- Accelerate leadership effectiveness by reducing the time-to-productivity for new leaders, minimizing costly trial-and-error during critical role transitions.
- Improve team performance and retention through leaders who can delegate clearly, provide constructive feedback, and coach for growth rather than micromanage or avoid difficult conversations.
- Increase organizational agility by developing leaders who can prioritize effectively, set clear performance expectations, and communicate with impact both upward and downward.
- Reduce workplace conflict and improve collaboration through leaders equipped with structured frameworks for handling challenging conversations and resolving conflicts constructively.
- Build a stronger leadership pipeline by equipping emerging leaders with the mindset and communication skills needed to develop others, creating a sustainable culture of growth and accountability.
- Enhance organizational culture through leaders who model integrity, operate from a growth mindset, and foster psychologically safe environments where teams can thrive.
Discover more
Contact us
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James W. Burns Executive Education Centre
2nd floor
177 Lombard Avenue
Winnipeg, Manitoba R3B 0W5