After you register
Our staff check registrations daily (Monday–Friday) and work on matching you with a trainer based on the information you filled out during the registration process for in-person services.
After matching with a trainer, you will be contacted within 24-48 hour or as soon as possible after being matched. You will receive an email providing additional information about your services, including how to access the facility and how to cancel or reschedule an appointment. Once connected with your trainer, you book your session date and time directly with them.
For online self-guided 4-week programs, no trainer matching is required. You will receive an email within 2–3 business days with information on how to access your program and get started.
Questions
Please reach out if you have questions about our services, packages or need assistance registering.
Contact us